Refery blog
Search stories
What actually happened inside a Refery search, anonymised.
Defining ownership of customer design partnerships
Define a design-partnership lead's responsibilities around customer learning, product commitments, feedback, and transition to delivery.
When to hire a product manager alongside a founder
Prepare a first product manager role by defining which discovery, prioritization, and delivery decisions the founder is ready to share.
Assessing a product manager's customer research judgment
Assess product managers by how they distinguish customer observations from interpretations and turn uncertainty into useful research.