Legal

Privacy Policy.

Last updated: May 5, 2026

This Privacy Policy explains how Refery, operated by 10K Ventures ("Refery," "we," "our," or "us"), collects, uses, and protects personal data you provide through our website and intake forms. We aim to be straightforward about what we do with your information.

1. What we collect

When you submit an intake form on our site, we collect the information you provide directly. This includes:

We also collect limited technical information automatically when you visit the site, such as your IP address and basic browser information, used only for security and to keep the site running.

2. How we use your information

3. Legal basis for processing (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

4. How we share your information

We do not sell your personal data. We share information only in the following ways:

5. Data retention

We retain your information for the duration of our business relationship with you, plus two years, unless you ask us to delete it earlier or a longer period is required by law. Where we no longer need your data, we will securely delete or anonymize it.

6. Your rights

You have the following rights regarding your personal data:

For users in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority. For users in California, you have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising.

To exercise any of these rights, email us at hello@refery.io.

7. Cookies and tracking

This site sets no cookies. We do not use advertising cookies, we do not use third-party tracking or visitor-identification tools, and we do not sell or share personal information for cross-context behavioural advertising.

We use two privacy-preserving measurements. Vercel Analytics counts page views in aggregate without cookies and without an identifier that follows you between sites. We also keep, in your browser’s session storage, which page you arrived from, so that if you send us a hiring enquiry or an application we know which page prompted it. That entry is first-party, is not shared with anyone, and is discarded when you close the tab.

Because none of this stores a persistent identifier on your device, we do not show a cookie banner. If you would still rather we did not count your visit, most browsers can block analytics requests, or you can write to hello@refery.io, which we treat as an opt-out request under the CCPA and CPRA and as an objection under the GDPR.

Signed-in use of the Refery platform at app.refery.io needs a session cookie to keep you logged in; that is strictly necessary for a service you asked for. Our security practices are summarised on our trust page.

8. International transfers

Refery is based in the United States, and your data may be processed in the US or in other countries where our service providers operate. For users in the European Economic Area or the United Kingdom, where we transfer personal data outside your region, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses to protect your information.

9. Security

We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and least-privilege practices. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

Refery is not directed to children under 18, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest version. Material changes will be communicated through the platform or by email.

12. Contact us

For privacy questions or data requests, email hello@refery.io.