Founder's Office - FDE Team

<p><strong>About TrueFoundry</strong></p> <p>Every production AI system, whether it's powering customer support, writing code, analyzing financial data, or diagnosing medical conditions needs the same foundational infrastructure. A way to route between models. A way to manage tools and integrate them securely. A way to orchestrate agents and enforce governance. A unified compute layer to run it all.</p> <p>That infrastructure layer is being built right now.<br><br>We are looking for a Founder’s Office, to join our FDE team.</p> <p>We're TrueFoundry, and we're building it.</p> <p>The Problem We're Solving</p> <p>Companies are moving beyond simple chatbots to production agentic systems. These systems route between OpenAI, Anthropic, Google, and self-hosted models. They integrate dozens of tools via protocols like MCP. They orchestrate multi-agent workflows where agents coordinate with other agents.</p> <p>The infrastructure to support this doesn't exist yet. You can't just duct-tape together a few API calls and call it production-ready.</p> <p>You need a control plane that handles:</p> <ul> <li>Intelligent routing with observability, cost policies, and fallback logic</li> <li>Centralized tool and MCP server management with security and lifecycle controls</li> <li>Agent orchestration with governance and guardrails</li> <li>A unified compute layer to run self-hosted models, custom tools, and agents</li> </ul> <p>AI Gateway is the control plane — five composable components (Prompts, LLM Gateway, MCP Gateway, Guardrails, Agent Gateway) that handle routing, orchestration, and governance.</p> <p>We're Series A, backed by Intel Capital and Sequoia. Companies like CVS, Mastercard, Siemens, Paytm, Synopsys, and Zscaler run production AI workloads on our platform.</p> <h3><strong>About the Role</strong></h3> <p>We are looking for a Founder’s Office who will work closely with the founders and FDE leadership to drive strategic initiatives, customer engagements, and execution across the organization.</p> <p>This is a highly cross-functional role spanning customers, engineering, product, and business strategy. You will work on some of TrueFoundry's most important and ambiguous problems and help turn strategic priorities into execution.</p> <h3><strong>What You'll Do</strong></h3> <ul> <li>Work directly with the founders and FDE leadership on high-priority strategic initiatives.</li> <li>Partner closely with FDE engineers on enterprise customer engagements, technical challenges, and deployments.</li> <li>Understand customer problems and translate them into actionable requirements for Product and Engineering.</li> <li>Identify recurring customer challenges and opportunities to improve TrueFoundry's product and platform.</li> <li>Drive cross-functional initiatives from problem definition to execution and measurable outcomes.</li> <li>Work closely with Product, Engineering, Sales, and Customer Success teams to ensure customer priorities are addressed effectively.</li> <li>Build processes and operating mechanisms that help the FDE organization scale efficiently.</li> <li>Track critical initiatives, identify bottlenecks, and drive teams toward resolution.</li> <li>Prepare business reviews, analysis, and decision-making material for founders and leadership.</li> <li>Support strategic customer conversations and help drive key enterprise initiatives.</li> <li>Take ownership of special projects that require speed, judgment, and cross-functional execution.</li> <li>Act as a key bridge between the Founder’s Office, FDE, Product, Engineering, and GTM teams.</li> </ul> <h3><strong>What We're Looking For</strong></h3> <ul> <li>3+ years of experience in consulting, strategy, product, solutions engineering, business operations, engineering, or a similar high-ownership role.</li> <li>Strong analytical and problem-solving abilities.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to work comfortably with technical teams, enterprise customers, and senior leadership.</li> <li>Strong execution mindset with the ability to take ambiguous problems and drive them to completion.</li> <li>Ability to quickly understand technical products, customer requirements, and business context.</li> <li>High ownership, strong judgment, and attention to detail.</li> <li>Comfortable working in a fast-paced startup environment where priorities can change quickly.</li> <li>Willingness to roll up your sleeves and work across functions rather than operate within a narrow job scope.</li> </ul> <h3><strong>Good to Have</strong></h3> <ul> <li>Experience working with AI/ML, cloud infrastructure, Kubernetes, developer platforms, or enterprise SaaS.</li> <li>Experience in a Founder’s Office, Chief of Staff, Consulting, Product, Solutions Engineering, or FDE environment.</li> <li>Experience working directly with enterprise customers.</li> <li>Technical background or strong technical aptitude.</li> <li>Experience in a high-growth startup.</li> </ul> <h3><strong>Perks of Working at TrueFoundry</strong></h3> <ul> <li>Join a fast-growing Series A, Bay Area-based startup building cutting-edge AI infrastructure.</li> <li>Comprehensive health insurance for you and your family.</li> <li>Flexible hybrid work, 3 days a week in the office (Tuesday, Wednesday and Thursday), with flexibility around the schedule.</li> <li>Lunch and snacks are on us whenever you come into the office.</li> <li>Work from another TrueFoundry office for up to 3 months each year, whether that's our London or Bay Area office, if you'd like a change of scenery.</li> </ul>