Field Engineer - Saudi Arabia

<p><strong>Who we are </strong><br><br>Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&amp;D, we deliver real, production-ready autonomy that is already operating in the field. <br><br>We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world’s first profitable AV technology company.</p> <p> </p> <p><strong>What you’ll do</strong></p> <p>The Field Engineer is a hands-on role responsible for installing, calibrating, maintaining, and troubleshooting Pronto’s autonomous technology on heavy equipment at a mining site in Saudi Arabia. This role will support the on-site deployment of Pronto’s autonomous systems. The position requires strong electrical and mechanical skills and comfort working in outdoor industrial environments.</p> <p><strong>Installation &amp; Deployment</strong></p> <ul> <li>Perform on-site installation of Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces.</li> <li>On-site installation of peripheral hardware such as network stations, gate systems, and office infrastructure.</li> <li>Conduct system calibrations and validation tests to ensure installations meet operational standards.</li> <li>Collaborate with Engineering and Customer teams to ensure field deployments align with specifications and best practices, as well as collaborating on R&amp;D projects.</li> </ul> <p><strong>Maintenance &amp; Troubleshooting</strong></p> <ul> <li>Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance.</li> <li>Monitor and log equipment conditions, identifying signs of wear, degradation, or environmental impacts</li> <li>Diagnose and repair hardware, software, and connectivity issues in the field.</li> <li>Utilize diagnostic tools and logs to identify root causes and implement fixes with minimal downtime.</li> <li>Communicate findings clearly to engineering teams for deeper analysis and continuous improvement.</li> </ul> <p><strong>Customer Site Support</strong></p> <ul> <li>Serve as the face of Pronto during on-site visits, maintaining professional and responsive communication with customer personnel.</li> <li>Provide basic training to customer staff when required.</li> <li>Document all service activities, updates, and issues using internal ticketing and CRM tools.</li> </ul> <p> </p> <p><strong>What we’re looking for</strong></p> <ul> <li>4+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.</li> <li>Proficiency with hand tools, diagnostic equipment, and electrical testing tools.</li> <li>Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).</li> <li>Ability to read wiring diagrams, schematics, and follow technical documentation.</li> <li>Comfortable working independently in field environments with minimal supervision.</li> <li>Excellent interpersonal and communication skills.</li> </ul> <p><br><strong>Preferred Qualifications:</strong></p> <ul> <li>Experience with autonomous vehicle systems, machine control, robotics, or complex sensor integrations.</li> <li>Familiarity with Linux-based systems and remote diagnostics.</li> <li>OSHA 10, MSHA Part 48 or equivalent safety certification.</li> </ul> <p> </p> <p><strong>Why join us </strong></p> <ul> <li>Work on real, production-deployed autonomy.</li> <li>Build technology that directly improves safety, efficiency, and productivity.</li> <li>Tackle complex challenges in demanding, real-world environments.</li> <li>Be part of a fast-moving team with high ownership and impact.</li> <li>See your work deployed and making a difference in the field.</li> <li>Collaborate closely with experienced engineers and industry operators.</li> </ul> <p> </p> <p><strong>What else you need to know </strong></p> <ul> <li>On-site role at a mining operation in Saudi Arabia.</li> <li>Accommodation provided during deployments.</li> <li>Mining rotation schedule (e.g., 2 weeks on-site followed by 1 week time off).</li> <li>Field-based role in rugged mine environments.</li> <li>Compliance with site-specific safety and health requirements.</li> </ul>