Billing and Collections Specialist (Remote)

<h2><strong>Billing and Collections Specialist (Remote)</strong></h2> <p> </p> <p data-start="173" data-end="271"><strong data-start="173" data-end="193">Employment Type:</strong> 3-Month Contract<br data-start="210" data-end="213"><strong data-start="213" data-end="230">Compensation:</strong> $20–$25 per hour (based on experience)</p> <h3 data-start="273" data-end="300">About Understood Care</h3> <p data-start="302" data-end="768">Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies. Each client is paired with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human.</p> <h3 data-start="770" data-end="793">Position Overview</h3> <p data-start="795" data-end="1189">Understood Care is seeking a detail-oriented and results-driven Billing and Collections Specialist for a <strong>3-month contract</strong>. This role will focus primarily on billing operations, claims follow-up, and collections to ensure accurate and timely reimbursement. The ideal candidate is organized, proactive, and experienced in managing billing workflows and resolving outstanding balances efficiently.</p> <h3 data-start="1191" data-end="1217">Key Responsibilities</h3> <p data-start="1219" data-end="1252"><strong data-start="1219" data-end="1250">Billing &amp; Claims Management</strong></p> <ul data-start="1253" data-end="1531"> <li data-start="1253" data-end="1314"> <p data-start="1255" data-end="1314">Submit and track claims accurately and in a timely manner</p> </li> <li data-start="1315" data-end="1392"> <p data-start="1317" data-end="1392">Monitor claim status and proactively follow up on unpaid or denied claims</p> </li> <li data-start="1393" data-end="1458"> <p data-start="1395" data-end="1458">Identify billing discrepancies and support resolution efforts</p> </li> <li data-start="1459" data-end="1531"> <p data-start="1461" data-end="1531">Ensure accurate documentation and compliance with payer requirements</p> </li> </ul> <p data-start="1533" data-end="1566"><strong data-start="1533" data-end="1564">Collections &amp; Reimbursement</strong></p> <ul data-start="1567" data-end="1834"> <li data-start="1567" data-end="1635"> <p data-start="1569" data-end="1635">Manage accounts receivable and follow up on outstanding balances</p> </li> <li data-start="1636" data-end="1705"> <p data-start="1638" data-end="1705">Communicate with payers regarding claim status and payment issues</p> </li> <li data-start="1706" data-end="1767"> <p data-start="1708" data-end="1767">Support reconciliation of payments and remittance posting</p> </li> <li data-start="1768" data-end="1834"> <p data-start="1770" data-end="1834">Track and report on billing and collections progress as needed</p> </li> </ul> <p data-start="1836" data-end="1864"><strong data-start="1836" data-end="1862">Administrative Support</strong></p> <ul data-start="1865" data-end="2067"> <li data-start="1865" data-end="1921"> <p data-start="1867" data-end="1921">Maintain organized billing records and documentation</p> </li> <li data-start="1922" data-end="2002"> <p data-start="1924" data-end="2002">Collaborate with internal teams to ensure accurate provider and patient data</p> </li> <li data-start="2003" data-end="2067"> <p data-start="2005" data-end="2067">Support process improvements to strengthen billing workflows</p> </li> </ul> <h3 data-start="2069" data-end="2089">Qualifications</h3> <ul data-start="2090" data-end="2452"> <li data-start="2090" data-end="2155"> <p data-start="2092" data-end="2155"><strong>2–5 years of experience</strong> in healthcare billing and collections</p> </li> <li data-start="2156" data-end="2222"> <p data-start="2158" data-end="2222">Familiarity with payer portals and claims management processes</p> </li> <li data-start="2223" data-end="2279"> <p data-start="2225" data-end="2279">Strong attention to detail and organizational skills</p> </li> <li data-start="2280" data-end="2334"> <p data-start="2282" data-end="2334">Ability to manage multiple deadlines independently</p> </li> <li data-start="2335" data-end="2388"> <p data-start="2337" data-end="2388">Excellent written and verbal communication skills</p> </li> <li data-start="2389" data-end="2452"> <p data-start="2391" data-end="2452">Experience with healthcare administration systems is a plus</p> </li> </ul> <h3 data-start="2454" data-end="2473">What We Offer</h3> <ul data-start="2474" data-end="2598"> <li data-start="2474" data-end="2515"> <p data-start="2476" data-end="2515">Competitive hourly pay ($20–$25/hour)</p> </li> <li data-start="2516" data-end="2544"> <p data-start="2518" data-end="2544">Fully remote opportunity</p> </li> <li data-start="2545" data-end="2598"> <p data-start="2547" data-end="2598">Collaborative and mission-driven team environment</p> </li> </ul> <hr> <p> </p>