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Understood Care
Understood Care

Contracting, Credentialing & Billing Specialist (Remote)

Department
Clinical
Location
Remote
Remote
Remote
Experience
0+ years
US Work Authorization
Apply →

About the role

<h2><strong>Contracting, Credentialing &amp; Billing Specialist (Remote)</strong></h2> <p><strong>Employment Type:</strong> Full-Time, W-2<br><strong>Compensation:</strong> $20–$25 per hour (based on experience)</p> <h3><strong>About Understood Care</strong></h3> <p>Understood Care was founded by clinicians, patient advocates, and healthcare leaders to make healthcare simpler, safer, and more supportive for older adults. We provide Medicare-covered patient advocacy services and work only for our clients, not hospitals or insurance companies, pairing each person with a dedicated advocate who helps them navigate care, reduce costs when possible, and make confident healthcare decisions because healthcare should feel human. </p> <h3><strong>Position Overview</strong></h3> <p>Understood Care is seeking a detail-oriented and highly organized <strong>Contracting, Credentialing &amp; Billing Specialist</strong> to support our provider operations. This role is critical in ensuring providers are properly contracted, credentialed, and reimbursed in a timely and accurate manner. The ideal candidate is proactive, organized, and comfortable managing multiple workflows simultaneously.</p> <h3><strong>Key Responsibilities</strong></h3> <p><strong>Contracting &amp; Credentialing</strong></p> <ul> <li>Manage end-to-end provider contracting and credentialing processes</li> <li>Prepare, submit, and track credentialing applications with payers</li> <li>Maintain accurate and up-to-date provider records and documentation</li> <li>Monitor credentialing timelines and proactively follow up with payers</li> <li>Support re-credentialing and ongoing compliance requirements</li> </ul> <p><strong>Billing Support</strong></p> <ul> <li>Assist with billing setup for newly credentialed providers</li> <li>Support claim submission, tracking, and follow-up as needed</li> <li>Identify and help resolve basic billing issues or discrepancies</li> <li>Coordinate with internal teams to ensure accurate provider data</li> </ul> <p><strong>Administrative &amp; Compliance Support</strong></p> <ul> <li>Maintain organized documentation in internal systems</li> <li>Ensure compliance with payer, state, and organizational requirements</li> <li>Communicate effectively with internal teams and external partners</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li>2–5 years of experience in healthcare contracting, credentialing, licensing and billing</li> <li>Familiarity with payer portals and credentialing processes</li> <li>Strong attention to detail and organizational skills</li> <li>Ability to manage multiple deadlines in a fast-paced environment</li> <li>Excellent written and verbal communication skills</li> <li>Experience with healthcare administration systems is a plus</li> </ul> <h3><strong>What We Offer</strong></h3> <ul> <li>Full-time W-2 employment</li> <li>Competitive hourly pay ($20–$25/hour)</li> <li>Collaborative and supportive team environment</li> <li>Opportunity to grow within a mission-driven healthcare organization</li> </ul> <hr> <p> </p>
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