About the role
Why join Upscale AI
Upscale AI is building the high-performance infrastructure powering the next generation of artificial intelligence. Backed by over $300M in funding and rapid global adoption, we are scaling systems designed for the world’s most demanding AI workloads.
We focus on first-principles engineering across silicon, systems, and networking—where performance, scale, and execution are critical. Our team is talent-dense and high-performing. We value ownership, technical rigor, and speed, and we offer the opportunity to work on foundational problems with immediate, real-world impact.
If you’re looking to do high-impact work, move fast, and help define the infrastructure behind the future of AI—Upscale AI is where you can produce meaningful work at the frontier—and operate at a high standard.
The Role
We need a Senior Technical Writer to own all technical content across Scaleout, Scaleup, and Orchestration. You'd be the person responsible for documentation quality, covering everything from technical docs to release notes to security responses. This role is the "voice" of the customer experience that the customer hears.
This is an IC role.
You'll be part of the Customer Experience / Technical Operations team, working alongside the people who talk to customers every day. What you write directly affects how customers use the product and how quickly they can solve problems.